ImHosted.com: IM Hosted Review

April 5, 2008

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This post is part of my case study Hosting Case study. This review is not based on my experience but is in general based on my ghost writter. I will make a review as soon as I buy an account from them.

There are a number of web hosting companies that claims to be the best in their field. Every company offers tempting packages but when clients availed of it, they get nothing from the company anymore. This is not the case with IMHOSTED.com. They offer reliable hosting infrastructure, first class hosting solutions, competitive pricing and world-class support and they really do their best to provide these to their clients. Due to the word of mouth positive feedbacks that they receive from their clients, they are able to phenomenally grow and continually growing. In order to further provide the best for their clients, IMHOSTED also constantly enhance their services and customer support.

The target market of IMHOSTED includes consumer market, the small business market and the large business market. They are trying to reach out to everyone that they could.

Features

Imhosted is being enjoyed in all over 78 countries around the world. It has several features that encourage clients to stick with the company.

• Easy access to your account. You can manage and take control of your account anytime of the day. You can check on your storage disk, directories and email accounts anytime that is convenient for you. You can also add any features that you like to add in your account anytime.
• Fast set-up and convenient billings. You can purchase packages using your credit cards and you need not worry because the site is secured. In addition, when you avail of their package, you are assured that it can be set-up immediately. You are also assured that you will have fast loading even during peak hours because of the high performance servers of the site.
• Latest technology. The equipments used are the latest in the technology. This guarantees that the services are excellent and fast.

Ease of Use

ImHosted guarantees that Imhosted is easy to use. There are several tutorial sites in their customer support area wherein you can check on the basic things that you should know when starting your website. You can also call on their customer service agents if you cannot understand several things about your set-ups.

There are several backups for the servers in case something happens. This is also to guarantee the 99.5% uptime for the websites.

Pricing

ImHosted does not offer the cheapest price in the market but their price is very competitive and reasonable. For the price of $6.95 per month, you can have a storage space of up to 2500GB; 20,000 GB data transfer, unlimited subdomains, onsite web builder and you can choose from more than 500 professional web templates that they have. In addition, there are also no set-up fees and price hikes to be collected in the future. There is also a 14-day money back guarantee on all web hosting packages offered. If you are not satisfied with the initial services provided, you can have your money back.

Support

ImHosted commit to customers satisfaction. They have several forms of support for clients. One is through the Customer Support Center wherein you can check on the tutorials, hosting documentations and guides for easier understanding of the services. In case you can not find answers to your problems here, you can use the Ticketing system wherein you can send questions to the 24/7 standby agents. These agents are knowledgeable and know the right way to help you.
If you need to upgrade or downgrade on your accounts, there are online forms which you can fill-up and submit.

Conclusion

ImHosted is known for their customer service programs. If you are okay with this, then you can avail of their packages. To know more about their other packages, you can check their websites. Check aslo IMhosted Coupons for great discounts.

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