Hostgator.com: Hostgator Review
April 6, 2008
Stumble it!This post is part of my case study Hosting Case study. This review is not based on my experience but is in general based on my ghost writter. I will make a review as soon as I buy an account from them.
If you are looking for the best host, the best network and the best choice, check out HostGator.com. This is a web hosting provider that has been serving more than 100,000,000 clients since they started 1992. The best thing that the clients love about HostGator is their customer service. HostGator makes sure that their clients are satisfied with the hosting programs that they provide. They offer several services in order to keep the standards of their services.
Features
HostGator provides only the best services to cater the needs of their clients.
- Edit.com Assistance– They provide editing and website set-up for those who are in need of one. HostGator has set up a team which handles designing of websites. Edit.com is a special team for this. The team makes sure that the output will result to the client’s 100% satisfaction.
- Domain Registration– Aside from designing the webpage, HostGator also provides the domain registration. You will just have to send them the name that you wanted and they handle everything for you. They accept payments through Paypal.
- SSL Certificates– This is important for sites, especially those that requires password and accepts payments through credit cards. For a minimal amount, you can already avail of this service together with your website design.
- Script Installation– If you are having troubles with the scripts of your site, HostGator can also do it for you. Just inform them of the script that you wanted and they will do everything for you.
- Hostgator Coupons: Hostgator offers many coupons every month so you can buy a hosting account for 1 month with a price of $0.01 just in case you want to test them out. Check out the Hostgator Coupon Codes
Ease of Use
You do not have to worry if you take HostGator as your host. They provide for everything that you need. You can avail of everything from them; this is from the domain name registration, website design, script installation and SSL Certification. They also have an online customer support that you can talk to, 24/7. No downtime is guaranteed on your website because they only use the best and the finest equipments.
Pricing
HostGator offer several packages, depending on the need of their clients. They have website hosting, reseller hosting and dedicated hosting. The website hosting starts at $4.95 per month with features that will maximize your website. If you prefer to have the reseller hosting package, you can have it for a minimum price of $24.95 monthly. This is for those who wanted to have their own hosting services. The dedicated hosting services, on the other hand, starts at $174 monthly. All of these hosting services have free set-ups depending on your preferences.
Support
You need not worry about the support. HostGator has different forms of assistance or their reliable clients. The best support that they currently have is their 24/7 online customer service. They have several divisions that can help you if you have concerns regarding your site and their web hosting jobs. The company offers knowledgebase support and the flash tutorials where you can learn all the basic things on these categories. If you have further questions, you can go to the Gator forums and live chats. These sites have staffs online that can help you with your concerns. There are also members in the forum that can guide you with your concern. If you are not satisfied with these supports, you can use the Ticket system and address your messages to Brent and he will personally contact you.
Conclusion
HostGator is one of the best web hosting providers. They offer cheap web hosting compared with other web hosting providers. They area in the process of improving their services and one of this is working with Windows web hosting.
Want another Hosting Review company? Check IMhosted Review
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April 6th, 2008 at 11:23 pm
I beg to differ with you.
Hostgator looks like an awesome bargain at first sight. I have been hosting with Hostgator for about 1 year and a half now and although the value seems to be excellent, I have suffered several server blackouts and the last one wiped out all my files except databases. Sadly enough I didn’t have a recent backup neither did they.
It was an awful experience and I would certainly recommend trying a different host.
I am going to try webhostingpad whom you recommended and see what happens.
Jai
April 6th, 2008 at 11:41 pm
Jai, I was searching on their forum about the problem you said. And you were not the only one because Googlelady’s server have been in the same boat fortunetly I had my backups in place. That problem was a Zero day exploit on Linux servers and I posted about it when that happened. Googlelady.com had down for 2 days but I don’t blame 100% on the hosting provider.
About webhostingpad, lately I had many problems with them, and I will make a new review about the problems. Till now I don’t recommend webhostingpad. A hosting company that I am making a good research is about Hostpapa and it seems good.
April 7th, 2008 at 4:05 pm
Hello Everyone,
I’m the owner of hostgator and there definitely wasn’t any 0 day exploits that resulted in data loss. The data loss being referred to affected maybe ten customers out of the 1 million plus sites we hosted.
Gator245.hostgator.com had data corruption that affected the main drives and the backup drive. We were forced to restore from our offsite backups . There were about 10 accounts on the server that weren’t backed up due to being over 50,000 inodes. These accounts however did have their mysql fully backed up and restored.
Jai and Googlelady could you both email me to discuss the problem you had? I can be reached at brent@ hostgator.com Thanks!!!
April 7th, 2008 at 5:18 pm
Hello Brent,
Thanks for coming and commenting, I didn’t have any problem just was explaining for the “posibility” of Jai’s problem. Keep the good work hostgator!
April 7th, 2008 at 11:48 pm
[...] Hostgator Review: Basic review & Not my experience. I have bought an account with Hostgator and after some time I will make a review from my experience with them. [...]
June 26th, 2008 at 4:04 pm
I’ve used many hosts in the last 10 years, and I’ve had one problem or another with all of them, ranging from extended downtime, bad customer service, slow performance (especially when using Joomla), or hidden fees (eg, some providers make a killing on a security certificate resale). Not so with Hostgator. I opened my first account with them last November, and recently completed migrating all my web sites (20 or so) to Hostgator. No complaints! Customer support is fast and courteous, there are no hidden fees, and the management utilities are up to snuff. I highly recommend them for peace of mind.
Now, about Jai’s complaint about losing data… Ultimately, you shouldn’t trust anyone other than you for backing up your data, period. I know that’s a pain in the butt, but that’s the bottom line. I understand a good provider has backups, but still…
July 13th, 2008 at 4:15 am
I was with Host Gator for two years without a problem but recently they pulled my site with no warning. They left a lovely ’suspended’ message in place of my site, which left my members (who told me so) thinking it had been pulled for non payment.
This happened three times & it turns out it was due to their policy (implimented last year) on inodes. Until this experience I hadn’t even heard of an inode. I thought I was fine because I hadn’t used much of my allocated space or bandwidth.
To say it has been an unpleasant experience would be an understatement. It has been horrible.
I think for a small site they would be fine, but a larger site, no. The thing is, I just wish they’d treated me a bit fairer. I wasn’t informed of their change to the TOS & had they just told me my account had too many inodes & maybe it was time for me to look for another host I’d have parted ways amicably. The whole saga has left a really bitter taste in my mouth.
July 30th, 2008 at 2:28 am
This inodes issue from hostgator comes as a huge huge shock to my company. I cannot afford $175/mo for small websites that we maintain.
Hostgator promises gb’s and gb’s of server space but cut it short with these crazing and cheap tactics called inode controls.
Very sad and dirty game Hostgator is playing.