HostMonster.com: Host Monster Review

April 7, 2008

This post is part of my case study Hosting Case study. This review is not based on my experience but is in general based on my ghost writter. I will make a review as soon as I buy an account from them.

HostMonster has been in the hosting solutions service provider business since 1996. All these days this web host has met the hosting solutions needs of thousands of people who own personal and business-oriented websites. Within almost 12 years of service, HostMonster reaped various awards from different industry authorities. Some of these awards are: #2 Rated Best Best Host, ranked 2nd as the Best Overall Web Host and Best Customer Service 2006.

Features

HostMonster just slashed their Professional Web Hosting Service fee from $6.95 per month to $5.95 per month. For that price, you stand to receive free set up, with zero hidden fees to pay for. This special promo is inclusive of the free domain maintained by HostMonster service. Those clients who are joining HostMonster for the first time but don’t have any domain name yet can receive a domain name at no charge. They will also be granted Site Promotion, an e-Commerce Shopping Cart or Scripts, and a SiteBuilder complete with Templates –absolutely free of charge.

If you’re one of the clients who already own domain name can also sign up but will get to use that old domain name here at HostMonster too. HostMonster will help you manage the transfer of your previous domain through their service hassle-free. Aside from that, these clients will get the Site Promotion, e-Commerce Shopping Cart or Scripts, and SiteBuilder features. Again, the abovementioned features and services are included in the $6.95 no hidden fees.

Both the clients who had no domain name and those with pre-existing domain names prior to signing up will receive the 99.9% Network Uptime Guarantee, assistance from courteous professional support staff, Yahoo Credits worth $50 and Google Credits worth $50 at no extra charge.

Ease of Use

HostMonster is easy to get help from – all you have to do is look for the Help tab then click on it. The Help page will open and you can get your ticket there. You can even view your ticket history for HostMonster, if necessary.

Pricing

The Professional Web Hosting Plan of HostMonster costs just $5.95 per month.

Support

If you need technical support, then you can call the Main Line at 866-573-4678 toll free number. Clients who live outside the US may call up 801-494-8462. Call anytime of day or night, any day of the year. For billing support, call the same lines mentioned from Mondays to Saturdays at 6 am to 10 pm EST. The abuse department is also available at those same lines, but from Mondays to Fridays only from 8 am to 5 pm MST. In addition, the sales support staff can be reached at those telephone numbers too.
Those who wish to reach HostMonster via regular mailing post can use this email address available at the Contact session of their site. These support options complement the ticket system at the Help tab.

Conclusion

HostMonster prides itself on being able to offer reliable web hosting solutions to its many clients and to other interested parties in an easy user-friendly fashion. By adhering to sustainable and dependable business ethics, HostMonster aims to be a top player in the web hosting solutions industry for years to come.

Want another Hosting review? Check out Hostgator Review